FAQ
FAQ
What information do you need to ship to someone?
- The name and full address of the person or company you’re sending the package to.
- Packaging materials (boxes, padding, and tape).
- A way to pay for postage (if you’re sending from home, you’ll need stamps, or a printer if you’re using Click-N-Ship).
What do you need to pick up a package?
I’m picking up a missed delivery.
You’ll need to bring your tracking number, government-issued photo ID, and your door tag number. To learn where your package is being held, you’ll need to track your package.
Can someone pick up my package for me?
Anyone with the tracking number who lives at the recipient’s address can pick up the package on your behalf. They should bring government-issued photo identification that matches the recipient’s address (mobile phone screenshots are not accepted).
What is the best way to deliver a package?
Priority Mail offers a cost-effective option when sending items between 1 and 10 pounds.
How to calculate shipping fee?
- Origin and destination of shipping.
- Package weight.
- Package dimensions.
- Shipping duration.
- Insurance for shipping.
- Charges associated with shipping.
- Charges related to parcel handling.
- Duties and taxes.
What happens if you miss a package delivery?
If you missed a package delivery from Global Mail Logistics, the mail carrier will typically leave a Redelivery Notice on your front door or in your mailbox to notify you that a parcel delivery was attempted. The good news is that you can reschedule the redelivery of your package easily and without additional cost.
Who pays for missing packages?
Often, it’s up to the seller or retailer to ensure that you receive your package. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit and usually must replace it or give a reimbursement.
What happens if a parcel is delivered to the wrong address?
If you weren’t expecting any parcel, you can refuse delivery and inform the courier upon delivery that the package was misdelivered. In case you notice only after opening that the package you received was delivered to the wrong address, contact the courier immediately to inform them of the inconvenience.